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Frequently asked questions

What will i need on the day of treatment?
  • To get the most from your massage, it’s best to avoid heavy meals, alcohol, and strenuous exercise right beforehand. Arriving calm and unrushed will help you fully relax and enjoy the session.

  • ​Before your massage, a quick freshen-up can help you feel even more relaxed. Showers are available at the centre, but if you haven’t worked out or been overly active, your morning shower is perfectly fine.

Where are we located?
  • We are located on the first floor of Bletchley Leisure Centre, right next to the physiotherapy room.

Will i have to take all my clothes off?
  • This is a common question, and your comfort is paramount. Rest assured, you will never be asked to do anything that makes you uncomfortable. Your privacy and modesty are fully respected throughout the session.

  • For most full-body massage treatments, it is ideal to undress to your underwear (no less). However, the level of undress is ultimately up to your personal comfort level.

  • During the session, you will be securely covered  at all times, and I will step out of the room to allow you privacy while you undress and get comfortable on the massage table.

What products do you use?
  • I exclusively use 100% natural oils in all treatments. This ensures that all products applied to your skin are free from additives and unnatural chemicals, promoting a gentle and nourishing experience. However, it is important to inform me of any allergies prior to your appointment. Your safety and comfort are my top priorities, and I will tailor the products used to accommodate your specific needs.

What health issues do i need to make you aware of?
  • During the initial consultation, your health status will be assessed comprehensively. You will be required to inform me of all medical issues, including past history, current medications, allergies, and illnesses.

  • In certain circumstances, such as specific medical conditions, a doctor’s note of approval may be necessary for the commencement of holistic therapy. Please note that there may be very rare occasions where I am simply unable to offer you any services.

  • please refer to point 6 in Terms of Service

Cancellation Policy

Please give at least 48 hours' notice to change or cancel your appointment. 

  • 24–48 hrs: deposit will be moved to your next session.

  • Less than 24 hrs: deposit will be forfeited.

  • Cancel via the website, or if under 48 hrs, email natalia@nataliatherapies.co.uk.

Appointment booking and payment Policy
  • To secure your appointment, a deposit is required. The remaining balance is to be paid in cash after your treatment.

Book an Appointment

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